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Shipping & Cash on Delivery

Shipping & Cash on Delivery Policy

1. 100% Cash on Delivery (COD)

For your convenience and peace of mind, all orders placed with DALAL are fulfilled via Cash on Delivery (الدفع عند الاستلام). You pay in cash directly to the courier upon receiving and inspecting your package. No credit cards or upfront online payments are required.

2. Delivery Timelines Across Egypt

  • Cairo & Giza: Delivered within 2 to 3 business days.
  • Alexandria: Delivered within 2 to 4 business days.
  • Delta & Canal Governorates: Delivered within 3 to 5 business days.
  • Upper Egypt & Red Sea: Delivered within 4 to 6 business days.

3. Order Confirmation

Once you place your order on our store, our customer care concierge will contact you via WhatsApp or phone call to confirm your delivery details and order summary before dispatch.

4. Luxury Packaging

Every DALAL order arrives elegantly packaged in our signature luxury presentation box, ready for gifting or safe keeping.